Our users understood every chart perfectly, and then went and did absolutely nothing with it.
Some of my best design work has no screens. It's the record of something I talked people out of building.
I spent the first few weeks of a brand-new product without designing a single screen.
The green line going down in your sustainability report is rarely telling you what you think.
We tested the cleanest, airiest table layout against denser ones. The pretty one lost.
