I’ve tested a lot of AI tools over the last two years, and most of them didn’t save me any time. They just moved the work around. Instead of designing, I was fixing what came back and explaining why the generated screen didn’t match our design system.
A few things did stick, though, and I wouldn’t go back.
Research synthesis is the big one. I give a model a stack of interview transcripts and ask for themes and anything that contradicts them. What used to take a couple of weeks takes a few days, because my job changes from finding the themes to checking them. And I do check them. Models will happily invent a pattern, or make the findings sound much tidier than the interviews were.
It’s also great when I need lots of options quickly, like ten layout directions or five versions of a microcopy line to test. A day of exploring turns into about twenty minutes. I rarely ship any of them. I just get to the choosing part faster.
First drafts of documentation help too. I edit them into my own voice, and the editing is often where I work out what I actually think.
Where it wastes my time is anything that needs precision early on. The model doesn’t know my users, my product or the endless conversations that shaped the brief. Its output looks informed, so it takes a while to notice it isn’t, and by then fixing it costs more than starting over would have.
Generated production UI is the other one. It drifts from the design system and leaves developers to reconcile the difference. I’ll use it to explore and then close the tab.
The trap is iterating on whatever the AI gives you, because you end up stuck with its assumptions. I look at the options, figure out why the good ones work, and build from that in my own tools.
My rough rule is that AI helps when the task is clear and I can hand over the context. It struggles when the problem is fuzzy or the important context is in someone’s head, which, in my experience, describes most of the interesting work.
Would you hand this to AI?
The task
Theme 20 interview transcripts
0 of 6
We’d have a good argument in a design review. Have another look at the two checks on the ones we split on.
Illustrative example